FAQ

Frequently asked questions about the platform

What is an AI business manager and how does it work?

Our AI business manager is an intelligent platform that analyzes your business data and provides actionable insights through conversational AI. It connects to your Shopify store, analyzes customer behavior, tracks sales patterns, and helps you make data-driven decisions to grow your business.

How does Bric integrate with Shopify?

Bric connects securely to your Shopify store through official APIs. Once connected, it automatically syncs your customer data, order history, product performance, and sales analytics. The integration takes less than 5 minutes to set up and provides real-time insights about your store's performance.

What kind of business insights can I get from the AI?

Our AI provides customer segmentation analysis, revenue forecasting, product performance insights, customer lifetime value predictions, inventory optimization recommendations, and identifies sales trends. You can ask questions in plain English like "Which customers are most likely to buy again?" or "What's my projected revenue for next month?"

Do you offer a free trial?

Yes, we offer a 14-day free trial that includes access to basic AI business insights, Shopify integration, and customer analytics. You can explore all features and see how AI can transform your business decisions before committing to a paid plan.

How is Bric different from HubSpot or other business platforms?

Unlike HubSpot which focuses on marketing automation, Bric is specifically designed for Shopify store owners and small businesses. We provide conversational AI business intelligence that's easier to set up, more affordable, and built specifically for e-commerce businesses. You don't need technical expertise to get valuable insights.

Is my business data secure with Bric?

Absolutely. We use enterprise-grade security with end-to-end encryption, SOC 2 compliance, and secure data processing. Your Shopify data is accessed through official APIs with proper OAuth authentication. We never store unnecessary data and you maintain full control over your information.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with no cancellation fees. You can manage your subscription directly from your account settings. If you cancel during your free trial, you won't be charged anything.

What if I have multiple Shopify stores?

Our Growth and Enterprise plans support multiple Shopify stores. You can connect and analyze data from all your stores in one unified dashboard, compare performance across stores, and get consolidated business insights.

Do I need technical knowledge to use Bric?

No technical knowledge required! Bric is designed for business owners, not developers. You can ask questions in natural language, get insights through our conversational AI interface, and understand your business performance without needing to learn complex analytics tools.

What kind of customer support do you provide?

We provide comprehensive support including email support, live chat during business hours, extensive documentation, video tutorials, and onboarding assistance. Enterprise customers also get dedicated account management and priority support.
If you have any questions, please contact us